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Returning Family



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Current Member Benefits:

The membership option offers benefits over standard one-time infrequent users. Whilst additional benefits may be added in the future you will be notified of these at the time the renewal of your membership is due and if necessary at the time any change is made.

Membership benefits initially include:

  • Pay $10 per babysitter booking (Member rate), instead of $30 per babysitter booking (One-off rate).
  • Short notice hourly babysitters rates waived pay only $28 (instead of $33) per hour even if you booked less than 12 hours in advance (but please note: Public Holiday Hourly Rates will still apply).
  • Minimum amount payable to the babysitters is $40 not $50 (for shorter bookings of less than 1 hour 25 minutes, non-members pay for a minimum of 1 hour 45 minutes).
  • Priority booking (you will get to book a babysitter for a specified occasion before a non-member).
  • Your preferred choice of babysitter/s on the condition that they are available for the occasion.
  • You will have the opportunity to pay the babysitter after the babysitting occasion via additional methods such as credit card/online banking once you have satisfied our credit criteria being a minimum of 3 prior prompt payments.
  • The Guarantee the Agency fees and Babysitters rates will not increase during the duration of your six month membership. (Except where law changes increase minimum / living wage above our lowest babysitter rates). Please note: We use the living wage to the nearest dollar as our minimum wage benchmark.
  • The cancellation fee will be only $40 not $50 (the same as the minimum amount payable to the babysitter).
  • Cancellation fees will only apply when a booking is booked and confirmed in advance by more than a 10 day period and cancelled within the last 48 hours prior to booking start time. (Note: We do still recommend you book in advance as much as possible to avoid disappointment, we may waive cancellation fees at our discretion, particularly in circumstances of more regular ongoing bookings).
  • If you require bookings for irregular consecutive days and book them together, you only pay for the one booking fee (plus $10 per any additional babysitter if more than one babysitter is required to fill all the bookings).
  • Members are eligible to use our services for regular ongoing bookings at a further discounted rate (please ask us about how this might work for you).
  • If you require a booking to be actioned urgently outside of office hours members only pay an additional $10 surcharge (where non-members pay $15). (Office hours are 7am – 7pm. However we can still be reached outside of these hours and we will always endeavour to help you anytime day or night).

Please note: BEING A MEMBER DOES NOT GUARANTEE A BABYSITTER WILL ALWAYS BE AVAILABLE FOR YOU.

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Expired Member Information:

Do you wish to renew your membership?

We have two options for renewing your mebership

  1. 6-months membership renewal for $60
  2. 12-months membership renewal for $100

NOTE: Both option includes 1x $10 member or equivalent credit towards your first booking fee/s with renewal.

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New Member Information:

If you are curious about what it means to be a member, choose the back to top option and read through the current member benefits. Essentially if you are likely to use us more than three times in 6 months this is the option we recommend.

Also If you have used us in the last 3 months with a one-off booking option, and you are ready to make your second booking, you can upgrade to the 6-month membership (starting on the date of your previous one-off booking) for $40, this amount includes an equivalent $10 member booking fee (applied to your second booking), this is a good option if you have a third or more bookings coming up soon, or just want to be covered in case of an emergency.

PLEASE NOTE: The membership offers many benefits over a one-off booking, but a significantly discounted Member Booking Fee still applies to your booking/s.

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